The service enables you to serve your customers and reach them without the need to hire any customer service employees or bear any financial or administrative burdens to cover absences and weekly or official holidays or cost of annual vacation, GOSI , or End of Service. The service is provided on your behalf according to your identity and based on the expected number of calls, weekly coverage days, and the number of required hours, with flexibility to interact and deal with increases arising from campaigns and seasons. And we do the following:

• Customize our team to your needs
• Connect the your unified number to the call center
• Build and design your IVR and its recorded messages
• Ability to process different communication channels
• Flexibility on number of transactions, hours, and days
• Provide a Ticketing System Option to better resolve and close issues.
• Detailed performance reports as needed- Daily, Weekly, Monthly.

No need to buy and servers or to invest in any call center infrastructure. You just need to buy licenses from Techsup with the number of agents that you need. You will have a complete Call Center Service with your own reports and having all your data and information Stored in Saudi Arabia. Buying a license will save you buying :

• Purchase servers
• Call center systems
• Establish communication lines